Holiday Closing:
All BayPort branches will be closed Wednesday, November 11 in observance of Veterans Day.

Protecting our cardholders.

BayPort uses a sophisticated software program that helps protect our members’ debit and credit cards from potential fraudulent transactions. Our fraud detection network monitors for potentially suspicious transactions or patterns on our cardholders’ accounts, including travel patterns.

If unusual activity is detected, our card processor will flag the account and may generate an alert. The Fraud Detection Center may contact you by phone to confirm the purchase in question.

Report a lost or stolen card

secure banking

Card Travel Notification
Avoid having your card declined or blocked. Add a Travel Note in Online Banking Card Controls or contact us prior to leaving.

Real-Time Fraud Alerts
Get mobile alerts by text message or prerecorded phone calls when a suspicious transaction is identified.

Mastercard® ID Theft Protection™
Activate this free service to defend your digital privacy, track your risk level, and alert you of suspicious activity.

Mastercard® ID Theft Resolution
Think you may be a victim of identity theft? Resolution specialists are available 24/7 at 1-800-MC-ASSIST to help.

Signs you're talking to a scammer, Not BayPort

BayPort will never call and ask for your confidential information. Be on the lookout for these common signs:

  • They Ask for Your Password, PIN or One-Time Passcodes

  • They Give You a Time Limit or Create a Sense of Urgency

  • They Ask You to Help with Fraud Investigations

  • They Ask You to Move Your Money

If you receive a call from BayPort but are unsure if it’s truly us, hang up and contact us immediately at (757) 928-8850.

FAQs

How do I know if BayPort is contacting me or if I am a target of fraud?
Are there red flags I should look for when being contacted by BayPort or another financial institution?
Mobile banking phones Best Practices for Mobile Banking 77 months ago At BayPort, we take security very seriously, supplying secure banking environments and services designed to protect our members against breaches and fraudulent activity. Remember, we...
online banking experience Best Practices for Online Banking 77 months ago At BayPort, we take security very seriously, supplying secure banking environments and services designed to protect our members against breaches and fraudulent activity. Remember, we...
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