How can we help?

Online or face-to-face, we’re here to answer questions and point you in the right direction.

Call

Contact our Member Information Center at (757) 928-8850 or
(800) 928-8801.

BayPort representatives are happy to chat with you if you need assistance. We’re available M–F 8:30am–6pm.

Send us a secure email anytime. Online Banking users can log in to access this messaging service.

BayPort Way corporate headquarters

Headquarters Address
One BayPort Way, Suite 350
Newport News, VA 23606

Call (757) 896-8769 for assistance with any of your mortgage questions.

Call (757) 928-8896 or email Lisa Wiseman at lwiseman@bayportcu.org to make an appointment to discuss your financial planning.

Schedule an appointment with our investment advisors to identify your long-term goals and create a strategy for achieving them.

Call (757) 928-8850 or (800) 928-8801 for activation, to report a lost or stolen card, and to verify recent transactions.

Call (757) 928-8850 or (800) 928-8801 to report lost/stolen cards.

Call Mastercard Global Service at (800) 622-7747 in case of emergency.

For ScoreCard Rewards assistance and inquires, call (800) 854-0790.