How can we help?

Online or face-to-face, we’re here to answer questions and point you in the right direction.

BayPort Credit Union Routing Number: 251481368

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Call

Our Contact Center can be reached at (757) 928-8850 or (800) 928-8801. After-hours support is available if you need account information or have a general question.

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Chat

We’re happy to answer your general inquiries. For account assistance, start a secure chat in Mobile Banking or Online Banking > Support. We’re available M–F 8:30am–6pm.

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Email

BayPort members can log in to Online Banking > Support and submit a secure message anytime. We’ll respond shortly.

BayPort Way corporate headquarters

Headquarters Address
One BayPort Way, Suite 350
Newport News, VA 23606

Find a BayPort branch ▸

Branch Appointments

Make an appointment at a BayPort branch near you to assist with opening new accounts, card services, loans, and other financial needs.

Mortgage Center

Call (757) 896-8769 for assistance with any of your mortgage questions.

Investment Services

Make a BayPort Financial appointment with our investment advisors to identify your long-term goals and create a strategy for achieving them.

Financial Counseling

Make an appointment with Lisa Wiseman at (757) 928-8896 or lwiseman@bayportcu.org to discuss how you can improve your financial wellness.

Debit Card

Call (757) 928-8850 or (800) 928-8801 for activation, to report a lost or stolen card, and to verify your recent debit card transactions.

Credit Cards

To report lost/stolen cards, call (757) 928-8850 or (800) 928-8801. Call Mastercard Global Service at (800) 622-7747 in case of emergency. For ScoreCard Rewards assistance and inquires, call (800) 854-0790.

(757) 928-8850 · (800) 928-8801

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

Our website contains links to websites owned and operated by third parties. If you use these links, you leave our website. BayPort Credit Union has no control over the contents of such linked websites or third parties and is not responsible for these websites, their content, or availability.

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