How can we help?
Online or face-to-face, we’re here to answer questions and point you in the right direction.
BayPort Credit Union Routing Number: 251481368
Call
Our Contact Center can be reached at (757) 928-8850 or (800) 928-8801. After-hours support is available if you need account information or have a general question.
Chat
We’re happy to answer your general inquiries. For account assistance, start a secure chat in Mobile Banking or Online Banking > Support. We’re available M–F 8:30am–6pm.
BayPort members can log in to Online Banking > Support and submit a secure message anytime. We’ll respond shortly.
Branch Appointments
Make an appointment at a BayPort branch near you to assist with opening new accounts, card services, loans, and other financial needs.
Mortgage Center
Call (757) 896-8769 for assistance with any of your mortgage questions.
Investment Services
Make a BayPort Financial appointment with our investment advisors to identify your long-term goals and create a strategy for achieving them.
Financial Counseling
Make an appointment with Lisa Wiseman at (757) 928-8896 or lwiseman@bayportcu.org to discuss how you can improve your financial wellness.
Debit Card
Call (757) 928-8850 or (800) 928-8801 for activation, to report a lost or stolen card, and to verify your recent debit card transactions.
Credit Cards
To report lost/stolen cards, call (757) 928-8850 or (800) 928-8801. Call Mastercard Global Service at (800) 622-7747 in case of emergency. For ScoreCard Rewards assistance and inquires, call (800) 854-0790.
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