How can we help?
Online or face-to-face, we’re here to answer questions and point you in the right direction.
Call
Our Contact Center can be reached at (757) 928-8850 or (800) 928-8801. After-hours support is available if you need account information or have a general question.
Chat
We’re happy to answer your general inquiries. For account assistance, start a secure chat in Mobile Banking or Online Banking > Support. We’re available M–F 8:30am–6pm.
BayPort members can log in to Online Banking > Support and submit a secure message anytime. We’ll respond shortly.
Mortgage Center
Call (757) 896-8769 for assistance with any of your mortgage questions.
Financial Counseling
Call (757) 928-8896 or email Lisa Wiseman at lwiseman@bayportcu.org to make an appointment to discuss your financial planning.
Investment Services
Schedule an appointment with our investment advisors to identify your long-term goals and create a strategy for achieving them.
Debit Card
Call (757) 928-8850 or (800) 928-8801 for activation, to report a lost or stolen card, and to verify recent transactions.
Footer
