How can we help?
Online or face-to-face, we’re here to answer questions and point you in the right direction.
BayPort Credit Union Routing Number: 251481368
Call
Our Contact Center can be reached at (757) 928-8850 or (800) 928-8801. After-hours support is available if you need account information or have a general question.
Chat
We’re happy to answer your general inquiries. For account assistance, start a secure chat in Mobile Banking or Online Banking > Support. We’re available M–F 8:30am–6pm.
BayPort members can log in to Online Banking > Support and submit a secure message anytime. We’ll respond shortly.
Branch Appointments
Make an appointment at a BayPort branch near you to assist with opening new accounts, card services, loans, and other financial needs.
No BayPort location nearby?
No problem. BayPort is part of CULIANCE and the CO-OP Shared Branch Network, providing you access to over 30,000 ATMs and 5,600 shared branch locations available for you to do a range of transactions at another credit union or ATM.
Mortgage Center
Call (757) 896-8769 for assistance with any of your mortgage questions.
Financial Counseling
Make an appointment with Lisa Wiseman at (757) 928-8896 or lwiseman@bayportcu.org to discuss how you can improve your financial wellness.
Investment Services
Make a BayPort Financial appointment with our investment advisors to identify your long-term goals and create a strategy for achieving them.
Home, Auto & Life Insurance
If you live in Virginia or North Carolina, call BayPort Insurance at (757) 493-5140 or email info@bayportinsurance.com for a free quote.
Debit Card
Call (757) 928-8850 or (800) 928-8801 for activation, to report a lost or stolen card, and to verify your recent debit card transactions.
Credit Cards
To report lost/stolen cards, call (757) 928-8850 or (800) 928-8801. Call Mastercard Global Service at (800) 622-7747 in case of emergency. For ScoreCard Rewards assistance and inquires, call (800) 854-0790.
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