How can we help?

Online or face-to-face, we’re here to answer questions and point you in the right direction.

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Call

Our Contact Center can be reached at (757) 928-8850 or (800) 928-8801. After-hours support is available if you need account information or have a general question.

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Chat

We’re happy to answer your general inquiries. For account assistance, start a secure chat in Mobile Banking or Online Banking > Support. We’re available M–F 8:30am–6pm.

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Email

BayPort members can log in to Online Banking > Support and submit a secure message anytime. We’ll respond shortly.

BayPort Way corporate headquarters

Headquarters Address
One BayPort Way, Suite 350
Newport News, VA 23606

Find a BayPort branch ▸

Mortgage Center

Call (757) 896-8769 for assistance with any of your mortgage questions.

Financial Counseling

Call (757) 928-8896 or email Lisa Wiseman at lwiseman@bayportcu.org to make an appointment to discuss your financial planning.

Investment Services

Schedule an appointment with our investment advisors to identify your long-term goals and create a strategy for achieving them.

Debit Card

Call (757) 928-8850 or (800) 928-8801 for activation, to report a lost or stolen card, and to verify recent transactions.

Credit Cards

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

Our website contains links to websites owned and operated by third parties. If you use these links, you leave our website. BayPort Credit Union has no control over the contents of such linked websites or third parties, and is not responsible for these websites, their content, or availability.

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Friday August 14th and over the weekend, the phone system may have intermittent periods of downtime as BayPort works on upgrades to better serve our membership. Due to scheduled maintenance, Online Banking, STAR, Remote Deposit Capture, and Mobile Banking may be unavailable on Sunday, August 16, 2020 between 1:00 am and 8:00 am.Click here for COVID-19 updates ▸
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