BayPort uses a sophisticated software program that helps protect our members’ debit and credit cards from potential fraudulent transactions. Our fraud detection network monitors for potentially suspicious transactions or patterns on our cardholders’ accounts, including travel patterns.
If unusual activity is detected, our card processor will flag the account and may generate an alert. The Fraud Detection Center may contact you by phone to confirm the purchase in question.
Let us know if you’re planning to travel soon so we can add a note to your account. This will help prevent your card from being declined or blocked due to suspicious activity.
Register to receive automated alerts to your mobile device using text messaging and/or pre-recorded digital voice phone calls when a suspicious transaction is identified.
Cardholders can activate this service at no additional charge to continuously defend your digital privacy, track your identity risk level, and alert you of suspicious activity.
if you believe you may be a victim of identity theft, call 1-800-MC-ASSIST to speak with an identity theft resolution specialist, available 24/7 to restore your identity.