Security Center

At BayPort, we take security very seriously, supplying secure banking environments and services designed to protect our members against breaches and fraudulent activity.

Protecting our cardholders.

BayPort uses a sophisticated software program that helps protect our members’ debit and credit cards from potential fraudulent transactions. Our fraud detection network monitors for potentially suspicious transactions or patterns on our cardholders’ accounts, including travel patterns.

If unusual activity is detected, our card processor will flag the account and may generate an alert. The Fraud Detection Center may contact you by phone to confirm the purchase in question.

Report a lost or stolen card ▸

secure banking

Card Travel Notification

Let us know if you’re planning to travel soon so we can add a note to your account. This will help prevent your card from being declined or blocked due to suspicious activity.

Real-time
Fraud Alerts

Register to receive automated alerts to your mobile device using text messaging and/or pre-recorded digital voice phone calls when a suspicious transaction is identified.

Mastercard^® ID Theft Protection™

Cardholders can activate this service at no additional charge to continuously defend your digital privacy, track your identity risk level, and alert you of suspicious activity.

Mastercard^® ID Theft Resolution

if you believe you may be a victim of identity theft, call 1-800-MC-ASSIST to speak with an identity theft resolution specialist, available 24/7 to restore your identity.

Phone scams are on the rise.

The most important thing to remember is BayPort will never call and ask for your confidential information. Scammers often use a spoofing technique, which can make it appear that the call is coming from our organization when in reality, it is not. If you receive a call from BayPort but are unsure if it’s truly us, hang up and contact us immediately at (757) 928-8850.

Safeguard against fraud & identity theft.

Remember, we’ll never send emails asking you to provide, update, or verify account passwords, Social Security numbers, PINs, credit or debit card numbers, or other confidential information.

Fraud Tactics