On December 30, 2021, the National Credit Union Administration (NCUA) closed and placed into liquidation the Portsmouth Schools Federal Credit Union (PSFCU) and has entered into a “purchase and assumption” agreement with BayPort Credit Union.

PSFCU Online Banking
Your banking needs will continue to be met while we fully transition you to BayPort.

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Your funds are safe
All accounts, debit cards, and bill pay transactions are going to work just the way they always have.

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Uninterrupted service

Direct deposits and payroll deductions will continue without interruption.

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Same PSFCU branch

Your Portsmouth branch and the same helpful, smiling PSFCU staff will continue serving you.

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NCUA insured

Your accounts continue to be insured up to $250,000 by NCUA per the Federal Credit Union Act.

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Benefits of being a BayPort member.

As your accounts transition to BayPort, you will have the same rights and privileges afforded to all our members, as well as additional products and services that may be new to you like mobile deposit, credit cards, business accounts, and mortgage loans. View welcome letter

  • Mobile banking
  • Monitor your credit for free!
  • Skip-A-Payment on eligible loans
  • Scholarships and teacher grants
  • Free virtual workshops
  • 60+ fully trained financial coaches

About BayPort Credit Union

Organized as Newport News Shipbuilding and Dry Dock Co. Employees’ Credit Union in 1928 to serve the financial needs of shipyard employees and their families, today BayPort Credit Union is rated a Superior 5-Star Credit Union by Bauer Financial and serves individuals and businesses of the Virginia Peninsula, Southside, and surrounding coastal communities. We have a strong commitment to education and are excited to introduce you to what we have to offer.

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Soon, you will have access to all 27 BayPort branches.

Once your account has transitioned to a new BayPort account, you’ll have access to 27 BayPort branches located across the Southside and Peninsula. Until that time, all transactions to or from your current account must be completed at the Portsmouth branch. BayPort is also part of CULIANCE and the CO-OP Shared Branch Network, providing you access to over 30,000 ATMs and 5,600 shared branch locations available for you to do a range of transactions at another credit union or ATM.

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What happens next?

We are working diligently to begin transitioning PSFCU accounts to the BayPort system. We’ll communicate with you every step of the way and you will receive additional information soon. If you’d like to begin enjoying full BayPort membership immediately, visit one of the following branches to set up your new account. We’re excited to meet you!

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Portsmouth Branch

455 Dinwiddie St.
Portsmouth, VA

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Chesapeake Branch
2445 Old Taylor Rd.
Chesapeake, VA

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North Suffolk Branch
1013 University Dr.
Suffolk, VA

Frequently Asked Questions

Will the branch location at 455 Dinwiddie St. in Portsmouth remain open?

Yes, this location will remain open. Hours of operation are:

Monday – Thursday 9 am – 5:30 pm
Friday 9 am – 6 pm

Once your accounts have transitioned fully to BayPort, you will have access to all 27 BayPort locations including Portsmouth.

Where am I able to conduct transactions on my account?

To make in-branch deposits, withdrawals, loan payments, etc., you can only visit the Portsmouth branch until you have set up a new account with BayPort. You may continue to use your debit card as normal.

When will my account transition to BayPort?

Members will receive additional information when the transition date has been determined. We will communicate with you every step of the way.

Can I still access my account online or over the phone?

Yes, log in here to access Online Banking. You may also contact CUTALK at 757-398-7777 (CU Access Code: 876) if you are registered for audio access.

Will I lose access to my funds?

No. Your accounts, debit cards, online banking, bill pay transactions, etc. will continue to work as normal until the transition to BayPort is complete.

What about my direct deposits or automatic withdrawals?

Direct deposits, payroll deductions, and any other automatic deposits or withdrawals will continue without interruption.

How do I transition my account to BayPort?

Your account will automatically convert to a BayPort account once a date is set in early 2022. We will convert your current PSFCU account number to a new BayPort account number. In fact, we encourage you to transition your account early so you are able to access all the BayPort locations and products. To move your account today, visit one of the following locations:

  • Portsmouth Branch – 455 Dinwiddie St., Portsmouth, VA
  • Chesapeake Branch – 2445 Old Taylor Rd., Chesapeake, VA
  • North Suffolk Branch – 1013 University Dr., Suffolk, VA

Will the rates or terms on my current loans remain the same?

Yes, your loans will be transferred with no change to your current rate and terms at a later date.

How can I get a new loan or add an account?

You may visit one of the following locations to apply for a new loan or add additional products and services.

  • Portsmouth Branch – 455 Dinwiddie St., Portsmouth, VA
  • Chesapeake Branch – 2445 Old Taylor Rd., Chesapeake, VA
  • North Suffolk Branch – 1013 University Dr., Suffolk, VA

Is my money insured?

Yes, your accounts continue to be insured up to $250,000 by the National Credit Union Administration (NCUA).

How do I make changes to my direct deposit or payroll deduction prior to the transition?

Please visit the Portsmouth branch for changes to your direct deposit or payroll deduction prior to transitioning your account to BayPort.

Questions?

If you have any questions regarding this transition, please contact BayPort by calling 757-928-8850 or 800-928-8801 for assistance.

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