Fraud Reminder:

BayPort will never call or email you asking for your confidential personal or account information, including debit or credit card numbers. Please review our Security Center for more information on keeping your information safe and secure.

Policies for peace of mind.

Life can be stressful. Insurance doesn’t have to be. No matter what type of insurance you need, we’ll find a policy that takes care of you and your family.


happy couple at home


Customize a home insurance policy that offers the ultimate protection for you and your family on your most valuable material asset.

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Drive with confidence knowing you’re protected by a comprehensive auto policy tailored for your unique needs by BayPort Insurance.

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Rest easy knowing your loved ones are protected with life insurance coverage. Use our Consumer Life Quoting Tool to get your life insurance quote.

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Hurricane season is here!
Don’t let flood damage drain your savings. Protect what matters most to you. Let BayPort Insurance help.

Contact us

Real people. Ready to get you started.

Brian Smith
Brian Smith, CPCU CLU ChFC CLF
Agency Manager

Brian is a graduate of Purdue University with more than 30 years of experience in the insurance industry. His insurance licensing focuses on property & casualty and life.

Dina Willoughby
Dina Willoughby
Office Manager

Dina is a Virginia Beach native with more than 25 years of industry experience. Her insurance licensing focuses on property & casualty.

Patty Gaskins
Patty Gaskins
Sales Agent

Patty has been serving the insurance needs of Hampton Roads for years. Her insurance licensing focus is property & casualty and life.

Shervonda Hairston
Shervonda Hairston
Sales Agent

Shervonda has more than ten years of experience in the insurance industry. Her insurance licensing focus is property & casualty and life.

Susan STephens
Susan Stephens, LUTCF
Sales Agent

Susan has been serving the insurance needs of Hampton Roads since 1986. Her focus is  property and casualty insurance in Virginia and North Carolina with a emphasis on member experience.

Chris Wagenbrenner
Chris Wagenbrenner
Sales Agent

Chris has been a Virginia Beach resident for over 45 years. His insurance licensing focuses on property & casualty and life and with more than 25 years of experience in the insurance industry he will find the best policy suited for your needs.

Kim Day
Kimberly Day
Customer Service Representative

Kim has more than 20 years of experience in the insurance industry.  Her insurance licensing focuses on property & casualty.

Angela Joseph
Angela Joseph
Customer Service Representative

Angela’s experience serving customers across Hampton Roads has made her a valuable asset to our agency. Her insurance licensing focuses on property & casualty.

Get your free quote now!

We’re here and happy to help. If you live in Virginia or North Carolina, call us at (757) 493-5140 or email for a quote.

Contact us

Claims & Service

Claims: (800) 945-7461

Agency Insurance Company (AIC)
Claims: (800) 841-5241
Customer Service:
(800) 492-5629

Claims: (888) 760-9195

American Strategic Insurance (ASI)
Claims: (866) 274-5677 or
Flood Claims: (866) 511-0793 or

Claims: (800) 252-4670

Grange Insurance
Claims: (800) 445-3030
Glass Claims: (800) 951-9734
Life Claims: (800) 399-3797

Hanover Insurance
Customer Service:
(855) 881-7373
Claims: (800) 628-0250
Auto/Home/Boat Claims:
(800) 799-6977
Glass Claims/Roadside Assistance: (800) 628-0250

National General Insurance
Claims: (800) 468-3466
Flood Claims: (877) 254-6819
Home Claims: (800) 325-1088

Narragansett Bay Insurance 
Customer Service:
(800) 343-3375
Claims: (800) 343-3375
option 2

Ohio National LIFE
Claims: (877) 665-2468
option 9, option 4

Customer Service:
(800) 876-5581
Claims: (800) 274-4499
Roadside Assistance:
(888) 776-2778

QBE/Coastal Agents Alliance/Orchid
Claims: (844) 723-2524

Claims & Customer Service:
(800) 332-3226
Glass Claims: (888) 516-7873
Roadside Assistance:
(877) 762-3101

(800) 780-8423

Scottsdale/Royale Oak Underwriters
Claims: (800) 423-7675

Claims: (800) 252-4633
Customer Service:
(877) 842-5075
Roadside Assistance:
(800) 252-4633, option 3

Claims: (800) 425-9113


Any insurance required as a condition of an extension of credit by BayPort Credit Union is not required to be purchased from BayPort Insurance, LLC, and can be purchased from an agent or insurance company of the member’s choice. Business conducted with BayPort Insurance, LLC is separate and distinct from any business with the credit union. Insurance purchased through BayPort Insurance, LLC is not a deposit, not federally insured, not an obligation of the credit union, and not guaranteed by the credit union or any affiliated entity.

(757) 928-8850 · (800) 928-8801

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

Our website contains links to websites owned and operated by third parties. If you use these links, you leave our website. BayPort Credit Union has no control over the contents of such linked websites or third parties and is not responsible for these websites, their content, or availability.

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