Never logged in before? To access Online Banking, use your account number and STAR PIN (personal identification number). Then, you’ll be prompted to create a username and password. If you haven’t set up a STAR PIN yet or need help logging in, call us at (757) 928-8850.
We’re experiencing higher than normal call volume. If you are calling regarding the Economic Impact Payments (stimulus checks), direct deposit payments have begun. Using BayPort’s Online or Mobile Banking is the quickest way to verify any recent direct deposits. If you haven’t received your deposit yet, check the status of your payment through the IRS web portal.
We are actively working to assist members who may be experiencing financial hardship as a result of COVID-19. We may be able to offer additional relief options, so we encourage you to call our Contact Center at (757) 928-8850.
BayPort Business Services is accepting applications for PPP borrowers. The First Draw PPP application process begins on January 11th. We’ll accept applications for Second Draw on January 13th. Email Business Services with the following:
One of our business bankers will contact you for prequalification with the URL to complete an online application and upload the necessary documentation.
If your business has already received a PPP loan, PPP Loan Forgiveness Applications are available below.
Action Required: When choosing to skip your loan payment, any payments established online through Bill Pay or another financial institution will require you to stop those payments and re-establish them using the new loan due date.
BayPort representatives are happy to chat with you if you need assistance. We’re available M–F 8:30am–6pm.
Reach out to us at (757) 928-8850 or (800) 928-8801. After-hours support is available for general account information and inquiries.
Speak with a Teller
Drive-thrus and YourTeller machines are operating under normal business hours. YourTeller machines can also be used as a traditional ATM.
Let’s all work together to help protect the safety and well-being of one another. Continue to check this page for updates and watch for news from the Centers for Disease Control and Prevention, the World Health Organization, and local public health departments.
Read the latest update from CEO Jim Mears.