Before contacting your carrier, make sure you have your policy number. Some carriers also allow you to file claims and process policy changes online.
Agency Insurance Company (AIC)
Claims: 800.841.5241
Customer Service: 800.492.5629
American Strategic Insurance (ASI)
Claims: 866.274.5677 or claims@asicorp.org
Flood Claims: 866.511.0793 or floodclaims@e-ins.net
Grange Insurance
Claims: 800.445.3030
Glass Claims: 800.951.9734
Life Claims: 800.399.3797
Hanover Insurance
ALL Customer Service calls 855.881.7373, except claims
CONNECTIONS:
All Claims: 800.628.0250
Platinum:
Auto/Home/Boat Claims: 800.799.6977
Glass Claims/Roadside Assistance: 800.628.0250
National General Insurance
Claims: 800.468.3466
Flood Claims: 877.254.6819
Home Claims: 800.325.1088
Ohio National LIFE
Claims: 877.665.2468, option 9, option 4
Progressive
Customer Service: 800.876.5581
Claims: 800.274.4499
Roadside Assistance: 888.776.2778
Safeco
Claims OR Customer Service: 800.332.3226
Glass Claims: 888.516.7873
Roadside Assistance: 877.762.3101
Travelers
Claims: 800.252.4633
Customer Service: 877.842.5075
Roadside Assistance: 800.252.4633, option 3
For insurance carriers not listed here or to make policy changes or file a claim, contact BayPort Insurance at 757.493.5140, Monday through Friday from 9 a.m. to 5 p.m. You also can contact us at info@bayportinsurance.com or through our mailing address:
BayPort Insurance
4388 Holland Road, Suite 100
Virginia Beach, VA 23452
Any insurance required as a condition of an extension of credit by BayPort Credit Union is not required to be purchased from BayPort Insurance, LLC and can be purchased from an agent or insurance company of the member's choice. Business conducted with BayPort Insurance, LLC is separate and distinct from any business with the credit union. Insurance purchased through BayPort Insurance, LLC is not a deposit, not federally insured, not an obligation of the credit union, not guaranteed by the credit union or any affiliated entity, involves investment risk, including the possible loss of principal, and may be offered by an employee who serves both functions of accepting member deposits and selling insurance.