You're busy and you want to get information when you need it. We make ourselves available in a variety of ways so you can contact us as soon as possible, and we respond quickly to your requests.
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BayPort chat representatives are available Monday - Friday 8:30 a.m. to 7 p.m.
- Travel Information
Review our travel information to ensure you have access to your funds and accounts while traveling.
- Email Us
Send us a secure email anytime featuring advanced security protection.
- Debit Card
For debit card assistance including card activation, reporting a lost / stolen card, or to verify recent debit card purchases please call 757.928.8850 or 800.928.8801.
MasterCard® Debit cards are monitored by eNFACT Fraud Division.
- Call Us
Member Information Center at 757.928.8850 or 800.928.8801
Mortgage Center at 757.896.8769
- Credit Card
To report a lost or stolen credit card please contact our Member Information Center at 757.928.8850 or 800.928.8801; after hours call 866.604.0381. In case of emergency: MasterCard Global Service toll-free 800.622.7747.
- Locations and Hours
BayPort Credit Union's Mailing Address: 3711 Huntington Avenue, Newport News, VA 23607
- CU National Emergency Information System
To check the status of your Credit Union in case of a widespread regional event, call the Credit Union National Emergency Information System's toll-free number at 1.877.CULOCATE (1.877.285.6228)
- STAR (Audio Response)
BayPort Credit Union is committed to improving the lives of our members in the Tidewater and Hampton Roads, Virginia, area by providing the responsive member service you need to make good financial decisions.