Contact Information

• Knowledge Base
  To better serve you, the credit union has designed this knowledge base to answer your financial and membership related questions.
• Secure Email
  Click here to send us a secure email featuring advanced security protection.
  
• Our live chat operators are available to assist you Mon-Fri 8:30am-7pm EST.
• Member Information Center
  (757) 928-8850 or (800) 928-8801
  STAR (Audio Response)
  (757) 244-STAR(7827)
• Travel Information
  Click here to review our travel information to ensure you have access to your funds and accounts while traveling.
• To report a lost or stolen MasterCard® Debit card, please contact our Member Information Center at (757) 928-8850 or (800) 928-8801; after hours call (800) 472-3272. MasterCard® Debit cards are monitored by eNFACT Fraud Division.
• To report a lost or stolen credit card during normal business hours please call (757) 928-8850 or (800) 928-8801. You can call (800) 299-9842 after hours to report your card as lost or stolen.

  In case of emergency: MasterCard Global Service toll free (800) 622-7747; VISA Global Service toll free (800) 847-2911.

• BayPort Credit Union's Mailing Address: 3711 Huntington Avenue, Newport News, VA 23607
• Locations and Hours

CU National Emergency Information System

To check the status of your Credit Union in case of a widespread regional event, you may call the Credit Union National Emergency Information System toll free number:

1-877-CULOCATE (1-877-285-6228)